Frequently asked questions and support documentation for QuickMail.io

• Basic Setup: A Guide To Take You From Sign-Up to Sending Your First Emails
• Email Limits

• How to Create a Sequence
• How to Add an Email Signature
• How to Use Attributes
• How Email Variations Work
• How to Add Images to Emails
• Is there a way to add an "unsubscribe" link in the email variation?
• How does the {{=colleagues}} attribute work?
• Can I Attach Files To Email Variations?
• How to use {{=day+0}} and {{=bday+0}} attributes
• Email Text Font

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• How to import prospects
• Prospect status
• What Are Prospect Groups for?
• How to Reset Prospects
• Exporting Prospects
• How to set up Auto-Import
• How to delete prospects in bulk?
• Importing Prospects from CSV
• How to create and apply tags

• Organizations
• Project List
• Collaborators
• Group Permissions
• Properties

• How to Process Replies
• Settings - Identity
• Settings - System
• Time Tables
• Settings - Billing
• Sleep Plan
• Add-on Hunter.io
• Add-on BriteVerify
• Add-on Zapier
• Trackers

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• Custom SMTP set up
• How to Assign an Email Address to a Sequence (Pro Account)
• How to add additional email accounts
• Email Alias set up
• How to change email address (Basic Plan)
• Custom Domain Tracking
• How to use Outlook with Quickmail
• How to use Fastmail with Quickmail
• Are there any advantages in using SMTP
• What happens when sequences/inboxes are paused for some time?

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• Integrate with Calendly
• Add-on Close.io
• How to Purchase Email Verification Credits
• API access
• How to start a sequence automatically using Zapier
• Transferring Email Verification Credits

• Google Jail
• Email Verification Guide (Manual and Automatic)
• How QuickMail Sends Email
• Send Queue
• How to reduce bounces

• Testing with Mail-tester.com
• Why my emails are not sending out?
• How does reply detection work?
• How to Report Bounce Due to Spam
• How to Get "Original Message" from an Email Thread
• Why are my links not working? (Broken link)
• How to renew the authentication token

• How to Start a Sequence
• How to Set up Schedules for Sequences
• Conditional Path (Pro Plan)
• Sequence Workflows (Pro plan)
• How to Share Sequences
• Sending Test Emails
• Manual Tasks
• How to change the follow-up date/time
• How to pause sequences

• How To Use The Replies Page

• How Prospect Ownership Works

• Prevent re-adding prospects
• Data retention

• How do I cancel my QuickMail subscription?
• Invoices