How to Process Replies

Triage your Replies, right from QuickMail

The Replies section in QuickMail, available from the sidebar, is a place to quickly read and label your responses, right from the app.

Click on the Replies section on the left sidebar, and you'll see a list of unlabeled replies from your Prospects. Select a reply to read what your Prospect has to say.

From there, you can give the reply a Label from the Set Label menu in the top-right. For example, you could label responses depending on the prospect's response: "Positive" or "Negative" 
You can set up your own, custom Labels in the Prospects -> Labels section, and get those replies organized into buckets that work for you.

These Labels will also reflect in your email inbox, so when it's time to get back to your Prospects, you can quickly access those responses in your email account.

Note: Labeling replies/responses on the Replies page will remove the replies from the page. 

Don't want to label that response? No problem! Just use the Archive button to dismiss it from the page.

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