Re-authenticating Inboxes

Sometimes inboxes may get disconnected from the QuickMail account and no emails can be sent out from the account. 
You will get a notification from QuickMail about the inbox losing its permission or the access token getting revoked. 
This also means replies and bounces will not be detected until it's fixed.
This may be caused by a password change in the email account, cancellation of the account, or a security check by the email provider (which may happen to newly set up email accounts). 

How to re-authenticate inboxes: 

Go to Settings -> Inboxes -> Click the red inbox -> then click "Login with Microsoft/Google" 

Once the inbox has been re-authenticated, the red badge will disappear.

If you don't have access to the inbox: 

If the inbox that needs to be re-authenticated is owned by another person (eg. a client inbox), 
select the "Get shareable link to re-authenticate"


Copy the invite link and send it to the inbox owner. The inbox owner can then log in to their email account and re-authenticate the inbox. 


An email will be sent to the admin (who created the re-authentication link) once the inbox has been successfully reauthenticated.