Why use Conditions?
By using conditions, you can control the email variation that a Prospect will receive when they enter a Step.
Note: If a prospect's journey stops because they don't meet a certain condition, it's normal that the status of the journey will be Error Running. This is because the journey doesn't have a specific variation to go to.
How to add a Condition?
Then, click Edit Condition.
From the window, click what type of Condition you want to apply to the email step/variations.
Note: As of the moment, the conditions Prospect Attributes and Companies are not yet available.
you can use the condition for Clicks.
Then, you can check the checkbox "Never Clicked."
Otherwise, the journeys that don't meet any conditions will not be able to continue.